Privacy policy

This Privacy Policy describes how Pop Corgi (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information, including phone numbers for SMS marketing, when you visit, use our services, or make a purchase from pop-corgi.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information, including phone numbers for SMS marketing, as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, including sending you SMS notifications and marketing messages, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you via SMS, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details: including your name, address, phone number, and email.
• Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• SMS opt-in: When you provide your phone number, you may opt-in to receive SMS marketing messages, promotional offers, or updates on your orders.
• Customer support information: including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

How We Use Your Phone Number/SMS Data

We use your phone number to provide the following services:

• Order Updates: To send SMS notifications related to your account, purchases, returns, exchanges, or other transactions.
• Marketing & Promotions: To send you SMS marketing messages with promotional offers or information about new products, services, or updates. You can opt out of these marketing communications at any time by replying "STOP" to any SMS we send you.
• Customer Service: To communicate with you regarding any customer service inquiries or support needed.

You can opt-out of receiving SMS messages from us at any time by following the instructions provided in each SMS message or by contacting us directly.

Do Not Sell or Share My Personal Information

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to opt-out of the "sale" or "sharing" of their personal information with third parties for advertising or marketing purposes.

We do not sell personal information for monetary consideration. However, we may share your personal information with third-party service providers to deliver targeted advertising, which could be considered a "sale" under the CCPA.

If you would like to opt-out of this, please  contact us directly: at hello@pop-corgi.com.

Sensitive Personal Information

In accordance with the California Privacy Rights Act (CPRA), you have the right to limit the use of sensitive personal information (SPI) we collect about you. Sensitive personal information may include data such as:

• Precise geolocation,
• Racial or ethnic origin,
• Health data,
• Biometric information (if applicable),
• Sexual orientation.

We only collect sensitive personal information when it is strictly necessary to provide our services (e.g., for fraud detection or necessary shipping location data).

Right to Limit Use
You can exercise your right to limit the use and disclosure of your sensitive personal information by contacting us at hello@pop-corgi.com

Notice of Financial Incentives

We may offer financial incentives, such as discounts, coupons, or other promotions, in exchange for your personal information (such as email addresses, phone numbers, or participation in surveys).

The terms of these incentives will be described at the time of the offer, and your participation is entirely voluntary. If you choose to participate, you can opt-in by providing your personal information and accepting the terms of the incentive. You may withdraw from the financial incentives at any time by contacting us at hello@pop-corgi.com.

If you withdraw, any benefits already earned under the incentive will remain valid unless otherwise specified in the terms of the offer.

Non-Discrimination

In accordance with the CCPA/CPRA, we will not discriminate against you for exercising any of your privacy rights. This means we will not:

• Deny you services,
• Charge different prices or rates for goods or services, including through discounts or penalties,
• Provide a different level or quality of goods or services.

Your Rights and Managing SMS Communication

You have the right to manage your communication preferences. You may:

• Opt-Out of SMS Marketing: If you no longer wish to receive SMS marketing messages, you can opt-out at any time by replying "STOP" to any message.

We will not discriminate against you for exercising any of these rights.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at hello@pop-corgi.com